Our Services
How we combine low cost, offshore vendors, with high quality service:
Vendor Due Diligence
Considering an offshore vendor but not sure who you can trust? We own the critical steps of risk assessments, due diligence/vetting, and contract negotiation to find the right global partner at favourable terms.
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Cross-Border Payments
You pay us directly in GBP. We then hold your funds securely and pay your offshore vendor in their local currency. We only make payment once the contractual terms are met.
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Transition Management
From project management to compliance oversight, software integration to change management, we handle the complete transition and integration with your offshore vendor.
On-Going Vendor Management
Your single point of contact, in the UK, for all your back-office needs. We manage your offshore vendors, from accounting, human resources, to virtual assistants, we handle all third-party vendors on your behalf.
The result?
Quality Assurance
High Service Quality At Low Cost
We establish clear Service Level agreements (SLAs) with your offshore vendor, which are tracked and evaluated on a monthly basis, with strict NDAs, ensuring that service quality standards are maintained and sensitive information is protected.
Ready to offshore with the peace of mind that you deserve?
Customer Process
Our process for offshore operational excellence:
Step 1: State Requirements
We conduct consultations to establish your requirements​, including:
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Scope of work
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Budget
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Service level quality
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Timezone & cultural preference
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Level of confidentiality
Step 2: Vendor Match
We match your requirements with our vetted vendors / partners​, including:
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Vendor operational capacity
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Vendor expertise
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Software compatibility / integration
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Cultural alignment
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English language proficiency
Step 3: Vendor Management
We perform on-going management of your offshore vendors, including:
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Monitor service quality
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Offshore vendor payments
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Communication & collaboration
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Dispute resolution
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Exit strategy / contract extensions
Vendor Process
Our process for vendor partnership :
Step 1: Verify Reputation
We verify the vendor's market reputation to establish trust, including:
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Company registration & address
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Website & online presence
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Industry certifications & experience
Step 2: Financial Health
We assess the financial health of the vendor to reassure financial stability, including:
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Going-concern
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Red-flags for litigation
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Years in business
Step 3: Data Protection
We require assurance from the vendor that sensitive data is protected, including:
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Non-Disclosure Agreements (NDAs)
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Assurance of GDPR compliance
Partner with The SME Support Hub
Imagine a world in which your back office is a silent collaborator in your success rather than a source of frustration. We are here to manage, protect, and improve your back-office operations, whether you are a creative agency looking to grow or a start-up juggling multiple clients.
Time is non-negotiable. Let's invest yours wisely​